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Piped water is never distributed for more than a few hours per day, regardless of the quantity available. Raw sewage often overflows into open drains. Are the Services Technically and Financially Sustainable? Less than 50% urban population has access to piped water. The Non Revenue Water (NRW: due to leakages, unauthorized connections, billing and collection inefficiencies, etc.) is huge, estimated between 40-70% of the water distributed. Operations and maintenance cost recovery through user charges is hardly 30-40%. Most urban operations survive on large operating subsidies and capital grants.